Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Contact Information: Name, business name, email address, phone number, and mailing address.
• Account and Service Information: Quotes, shipment and invoice details, payment records, and service history.
• Identification and Business Information: Driver's license numbers, tax ID, business registration details, and other regulatory information.
• Usage and Technical Data: IP address, browser type, device information, and website usage data.
• Shipment-Related Data: Load details, delivery addresses, consignee contact information, and handling instructions.

2. How We Collect Your Information

We collect information directly from you when you:

• Request a quote or book our services.
• Communicate with us by phone, email, or forms.
• Complete payment transactions.
• Use our website or online portals.

We may also receive information from third parties such as shippers, carriers, brokers, payment processors, and government authorities when required.

3. How We Use Your Information

• Provide, process, and manage transportation and logistics services.
• Communicate about quotes, shipments, and invoices.
• Process payments and maintain billing records.
• Comply with legal and regulatory obligations.
• Improve our services and respond to customer inquiries.
• Protect against fraud and unauthorized access.

4. Sharing of Information

We may share your personal information with:

• Independent carriers, drivers, and subcontractors who perform transportation services.
• Payment processors and financial institutions.
• Professional advisors, such as accountants and lawyers.
• Government or regulatory authorities when required by law.

We do not sell your personal information to third parties for marketing purposes.

5. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we strive to protect your data, no security system is completely infallible.

We retain personal information as necessary to fulfill the purposes described in this policy and to comply with legal obligations. Typically, business and tax records are retained for a minimum of seven (7) years.

6. Your Rights

You may request to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your information (subject to legal and contractual obligations).

To exercise these rights, contact Rush Logistics, LLC at the mailing address in the Contact Us section below. We will respond within a reasonable timeframe.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience and analyze site usage. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website and update the Effective Date.

10. Governing Law

This Privacy Policy is governed by the laws of the Commonwealth of Pennsylvania and applicable United States federal law.

11. Contact Us